01
Repeated questions
Does reception repeatedly answer the same questions about opening hours, directions or administrative steps?
AI-assisted administration for dental practices
Professional reception support on WhatsApp.
Explore an AI-assisted service for routine administrative questions and appointment requests, with a clear handover to your team. We first check what your existing tools already do and agree a useful, measurable pilot.
One agreed workflowReception stays in controlYour current website can stay
Proposed pilot scope
Administrative questionsAppointment requestsReception handover
Explore your reception workflow
Identify opportunities to improve reception.
We assess your existing processes with your team and identify where administrative support could add value.
02
Messages outside reception hours
Do WhatsApp requests wait until the next working day, and would an initial administrative reply help?
03
Unclear ownership
Can your team easily see which requests need a reply and who is responsible for following up?
A workflow built around your practice
Start with the messages your team handles every day.
Planned workflow, subject to clinic approval, working integrations and privacy review. Clinical advice stays with your team.
01
Map the need
Review message volume, response delays and the features you already have.
02
Prepare replies
Use only clinic-approved administrative information, with replies reviewed before activation.
03
Hand over clearly
Route appointment requests, medical questions and uncertain answers to the agreed reception contact.
04
Measure the pilot
Compare response times, unresolved requests and reception workload against an agreed baseline.
Optional business case
Explore a booking scenario.
Use your own numbers if additional consultations are a goal. This calculation does not show proven results. A pilot can instead focus on response times and reception workload.
Monthly opportunityInteractive estimate
Unconverted inquiries / month30
Additional booking rate20%
Average first-visit value€180
Illustrative additional gross revenue€1,080
Scenario only, not a forecast. Assumes all additional bookings attend and pay. Excludes costs, taxes and no-shows.
One practice. One useful workflow.
A proposed 14-day pilot, after setup and testing.
- One agreed WhatsApp administrative workflow
- Replies based on information approved by your practice
- A clear reception handover and staff training
- Response-time and unresolved-request reporting
- Privacy and security review before handling patient information
Practical answers
Before you hand over a single conversation.
Will the AI give medical advice?
No. The intended scope is administrative information only. The current demo is scripted and does not assess symptoms or provide clinical advice. A real clinic must approve the escalation process before launch.
Can our receptionist take over?
Yes, handover to your team is part of the proposed scope. We agree who receives each request and test the handover before activation. The current demo does not contact anyone.
Which languages can it support?
The demonstration is in English. Language requirements are agreed with each practice, then tested and approved before activation.
Can we keep our WhatsApp number and software?
We first check your WhatsApp Business account and existing tools. Keeping your number may be possible through a supported connection. This is confirmed during setup, not assumed from a WhatsApp button on your website.
Will it book directly into our dental calendar?
Only if a supported integration is verified and tested with your practice. The initial pilot can collect a request for reception to confirm. A request is never presented as a confirmed appointment.
Is performance guaranteed?
No responsible provider can guarantee bookings. We define baseline measures, track response and conversion, and show the results transparently.
Discuss WhatsApp support for your practice.
A short consultation can establish your requirements and define an appropriate pilot.